The Coordinator for Housing Operations is responsible for coordinating and overseeing the work order management system and residential laundry and moving services. The Coordinator serves as a liaison between Residence Life and University Technology Services (UTS), Environmental Health & Safety, University Communication and Marketing, and the Wildcard Office. The Coordinator supervises the Summer Resident Assistant (RA) staff and collaborates with the Assistant Director for Housing Operations to ensure an effective Summer check-in and check-out process. The position shares responsibility with other Residence Life professional staff for assisting in training activities, database management, and rotating weeknight and weekend on-call responsibilities. Twelve-month, on-campus residency is required (furnished, one-bedroom apartment, utilities, cable TV, and internet access included). The anticipated start date for this position is July 2026.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Essential Job Functions:
Serve as departmental liaison for:

Under supervision of the Director and in close collaboration with the Assistant Director for Housing Operations:

In close collaboration with the Director of Communication and Marketing for Student Life, manage and maintain housing and residence life webpage, as follows:

Collaborate with Residence Life colleagues to:

Assist Assistant Director of Housing Operations with student check-in and check-out processes:

Supervise Summer RA staff and manage summer hall operations and programming.

Nonessential Job Functions:
Perform other duties and assist with projects as assigned.

The Residence Life Professional Staff interacts extensively with students and student paraprofessional staff. Consequently, it is common for meetings and events to be scheduled beyond traditional work hours. A member of the Residence Life Professional Staff should anticipate the need to work into evenings and on weekends, as necessary, throughout the academic year, particularly during staff training periods and in conjunction with opening and the closing of the residence halls. Additionally, members of the Residence Life Professional Staff may be asked to work beyond traditional work hours to manage crisis and/or emergency situations.

The Residence Life Office is a high-traffic and busy work environment with multiple peak periods of work activity across the calendar year. Interruptions of work tasks to attend to phone or walk-in inquiries are the norm. Customers, including resident students and their parents, call frequently with problems, complaints and concerns that must be addressed with courtesy and accuracy.

This position is set to start in July of 2026.

This position falls within salaried grade 12 and the range for this position is $47,500-56,900. The final salary will be determined with consideration of several factors including the selected candidate's qualifications, department budget availability, market data, and internal equity.