Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Director of Sales and Events is an experienced senior level hotel sales role that reports directly to the Area Director of Sales and Events. Responsibilities include managing and leading the sales and events staff as well as managing select key accounts. The position is typically an 18 - 24 month commitment with a clear goal to experience the training and developed necessary to become a future Director of Sales & Events for Hyatt. The ADOSE responsibilities include but are not limited to recruitment, hiring, mentoring and trainings of sales and event staff, lead sales and events meetings, working with culinary, event services and audio visual, involvement with the annual business plan process and budget process, forecasting, owners meetings, Sales and Events systems training, report analysis, P&L management, business travel and tradeshows, customer entertainment, community involvement and networking. This position may be required to serve as Director in the absence of the Area Director of Sales & Events.

Key Responsibilities

Sales Leadership & Strategy

• Assist in developing and executing the annual sales and marketing plan to achieve room and catering revenue targets.
• Lead, coach, and mentor sales and event managers to drive performance, client engagement, and conversion.
• Participate in key account management, site visits, and client negotiations to secure high-value business.
• Monitor and analyze market trends, competitor performance, and customer feedback to identify growth opportunities.

Event Operations & Execution

• Oversee the coordination of group and catering events from contract to completion, ensuring flawless execution and guest satisfaction.
• Partner with operations, culinary, and banquet teams to ensure events are delivered according to brand standards and client expectations.
• Maintain strong communication channels between sales, events, and operations teams for seamless service delivery.

Financial & Administrative Management

• Assist in preparing and managing departmental budgets, forecasts, and performance reports.
• Review sales and event contracts for accuracy and compliance with hotel policies.
• Support the Director of Sales and Events in driving profitability through strategic pricing, space utilization, and cost management.

Team Development

• Provide leadership and professional development to the sales and events team.
• Support recruitment, onboarding, and ongoing training of team members.
• Foster a positive, inclusive, and performance-driven culture aligned with Hyatt values.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The salary range for this position is $88,800 to $105,000.

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum 3-5 years of progressive experience in hotel sales and/or event management, with leadership exposure.
• Strong understanding of hotel sales processes, catering operations, and event management systems (e.g., Delphi, CI/TY, or similar).
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.
• Excellent communication, negotiation, and relationship management skills.
• Demonstrated leadership ability with a focus on collaboration, mentorship, and accountability.
• Strategic Thinking & Business Acumen
• Leadership & Team Development
• Client Service Excellence
• Communication & Collaboration
• Organizational Agility
• Results Orientation