Description

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $57,151 - $60,000

The Assessment Coordinator supports institutional effectiveness by coordinating and managing assessment-related projects across academic and administrative units. Reporting to the Associate Provost for Assessment and Analytics, this position plays a key role in planning, organizing, and monitoring assessment activities, including campus-wide survey administration through Qualtrics and co-administration of the Watermark Course Evaluation and Survey (CES) system. The Assessment Coordinator also supports MSCHE accreditation-related activities through evidence collection, data analysis, and documentation. This role emphasizes project management, collaboration, and operational execution to advance continuous improvement and support data-informed decision-making across the university.

Key Responsibilities

• Institutional Surveys and Course Evaluations
  • Coordinate the administration of campus-wide surveys using Qualtrics, including creating, scheduling, deployment, and reporting.
  • Serve as a co-administrator of the Watermark Course Evaluation and Survey (CES) system.
  • Assist academic departments with course evaluation setup, timelines, and report dissemination.
  • Provide guidance, documentation, and user support to faculty and staff on survey and course evaluation processes.
• Assessment Coordination and Project Management
  • Coordinate assessment projects related to student learning outcomes and operational or administrative unit effectiveness.
  • Develop and manage project plans, timelines, task lists, and deliverables for assessment initiatives.
  • Monitor progress of assessment activities and follow up with units to ensure timely completion of requirements and reporting.
  • Maintain organized records, documentation, and tracking systems for assessment plans, results, and reports.
  • Serve as a primary point of contact for assessment-related processes, timelines, and communications.
• Data Support and Reporting
  • Assist with the compilation, analysis, and reporting of assessment and survey data.
  • Prepare summary reports, tables, dashboards, and visualizations to support planning and decision-making.
  • Ensure data accuracy, consistency, and adherence to institutional data governance and ethical standards.
• Accreditation and Institutional Support
  • Support accreditation-related activities, including data collection and documentation for the MSCHE self-study and related reporting efforts.
  • Assist in maintaining evidence inventories and responding to data requests from internal stakeholders.
  • Contribute to institutional reports, planning initiatives, and special projects as assigned.
• Core Competencies
  • Project management and coordination skills.
  • Attention to detail and ability to manage multiple concurrent tasks.
  • Collaborative, service-oriented approach to working with campus partners.
  • Ability to communicate clearly and effectively with diverse stakeholders.
  • Commitment to continuous improvement and equitable assessment practices.

Requirements:

• Bachelor's degree in data analytics, education, public administration, social sciences, or a related field
• Experience coordinating projects or initiatives involving multiple stakeholders
• Experience with data collection, analysis, and reporting
• Demonstrated proficiency with survey platforms
• Working knowledge of software utilizing data analysis and reporting (e.g., SAS, SPSS, R, etc.)
• Effective organizational, communication, and time-management skills

Preferred:

• Master's or doctoral degree in data analytics, higher education administration, public administration, social sciences, or a related field
• Experience working in higher education assessment, institutional research, or institutional effectiveness
• Experience with Qualtrics
• Familiarity with course evaluation systems (e.g., Watermark)
• Experience supporting accreditation, program review, or compliance-related processes
• Basic experience with data visualization tools

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=198029

Deadline for Internal Applicants:

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.